Privacy Policy

What we collect

• Account details such as name, email address, phone number, and login credentials.
• Vehicle details you add (make/model, plate number, VIN, and related service info).
• Booking, payment, and support interactions within the platform.
• Basic technical data (e.g. IP address, device and browser info) for security and performance.

How we use information

• To create and manage your account.
• To schedule services, provide updates, and issue receipts/invoices where applicable.
• To process payments and prevent fraud.
• To improve the website, service quality, and customer support.
• To meet legal and compliance obligations.

Sharing

We share data only when necessary to provide the service (e.g., payment processing providers) or when required by law. We do not sell your personal information.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices

• You can update your profile information from your dashboard.
• You may request account deletion by contacting support.

Contact

For privacy requests, contact us at info@hiqautocenter.com.